Refund policy

At The Melanin Muse Co, your peace of mind and well-being are important to us. Due to health and safety protocols, we’ve adopted a strict no-return, no-refund policy. Please review the details below before completing your purchase.

No Returns or Exchanges

To protect the health and safety of our community, we do not accept returns or exchanges on any digital or physical items. We kindly ask that you double-check your order details (including size, color, and item specifics) before checking out.

No Refunds

All purchases are final. We do not issue refunds under any circumstances once your order has been processed and shipped. Please review your cart thoroughly before confirming payment.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery. We’ll gladly review the issue and may offer a replacement at no extra charge. Photos of the damaged item may be required for verification.

Cancellations or Modifications

Because orders are processed quickly, we are unable to cancel or make changes once an order is placed. Please ensure all details are correct before submitting your purchase.

Sizing & Fit (for Apparel Only)

Please use our Size Guide to select the best fit for your apparel items. If you have sizing questions before placing your order, email us at Support@TheMelaninMuseCo.com—we’re happy to help you find your perfect fit.

Need Help?

We’re here for you. If you believe your item is defective or if you have questions about your order, email our support team within 7 days at:

📩 Support@TheMelaninMuseCo.com

We’ll do our best to respond promptly and support you with care.

By placing an order with The Melanin Muse Co, you acknowledge and agree to this Return & Refund Policy. We appreciate your understanding and thank you for choosing to support a brand rooted in self-love and empowerment.